- Bachelor's degree required (a degree in Social Sciences preferred).
- Experience in direct services preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Work experience with a difficult population preferred.
- Good communication skills (written and oral), pleasant telephone manner, and the ability to use electronic medical records required.
This position reports directly to the Lead Case Manager.
The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies and the UHC policies and procedures.
Primary contact is with the employees of UHC Health Centers and DOC sites, but may also include vendors, benefits providers, and local business establishments.
OTHER SIGNIFICANT FACTS
The incumbent must be able to balance the needs of diverse constituencies on a daily basis.
The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be part of the work of this individual. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.